Urgent: Authorize.net billing failing after upgrading.

Discussion in 'Troubleshooting' started by brightscenes, Sep 9, 2008.

  1. brightscenes

    brightscenes New Member

    Joined:
    Jun 30, 2006
    Messages:
    8
    Hi Alex,
    I noticed that amember fails to rebill my customers through authorize.net.

    This started happening day before yesterday when I moved to Amember 3.1.3

    I noticed this log message in amember admin:

    [Notice] cc_core_rebill(authorize_aim, 2008-09-09) skipped because previous rebilling process still working (137364 seconds ago)

    Can you pls suggest it urgently as three members have already been blocked because of this payment failure.

    Thanks,
    Deep
  2. jimjwright

    jimjwright New Member

    Joined:
    Sep 12, 2007
    Messages:
    162
    Hello,

    Looking at the following code snippet:

    PHP:
    if ($last_tm_diff 60){
      
    $db->log_error("[Notice] cc_core_rebill($plugin$dat) skipped because previous rebilling process still working ($last_tm_diff seconds ago)");
      return;
    }
    I wonder if $last_tm_diff > 5 * 60 should be $last_tm_diff < 5 *60 instead.

    Jimmy
  3. susansan

    susansan New Member

    Joined:
    Jun 11, 2008
    Messages:
    9
    Deep - did you get this fixed? I'm worried now because I'm using authorize as well...
  4. jimjwright

    jimjwright New Member

    Joined:
    Sep 12, 2007
    Messages:
    162
    Hello,

    If this is indeed a bug and I'm not saying that it is, then it will effect more than just the authorize.net payment plugin but any payment plugin that uses the cc_core_rebill() to do rebilling.

    Jimmy
  5. jimjwright

    jimjwright New Member

    Joined:
    Sep 12, 2007
    Messages:
    162
    Hello,

    Looks like Alex released a new version 3.1.4 that addresses this issue. So if you installed 3.1.3 you should upgrade to 3.1.4 to resolve this issue. Again the fix supplied in 3.1.4 is applicable to more payment processors than just Authorize.Net.

    Jimmy

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