URGENT: Clickbank integration not working

Discussion in 'Troubleshooting' started by thelaunchcoach, Dec 29, 2009.

  1. thelaunchcoach

    thelaunchcoach New Member

    Joined:
    Nov 25, 2009
    Messages:
    15
    I just got off the phone with Clickbank support and we're trying to figure out a problem we're having:

    Clickbank purchases are creating an account in the amember system, but it's not attaching a subscription to them. Because of this, when they get to the amember/plugins/payment/clickbank/thanks.php page, they are getting this message:

    Signup Error
    Errors detected during the sign-up procedure
    Please contact the site administrator

    Error. Payment not found​

    Any ideas? The URL I'm seeing in the browser looks like this:

    http://www.morebuyerseverymonth.com...mail=dave%XXXXXXX.com&czip=XXXXXX&ccountry=US

    (where XXXXXX are valid recept/email parameters tht I've X'd out for privacy).

    Any help is appreciated.

    Thanks -

    Dave
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Is this a test payment or live payment?
    Ive seen that before with test payments.

    David
  3. aser

    aser Moderator

    Joined:
    Apr 25, 2007
    Messages:
    13
    You should configure an IPN notifications in ClickBank.
    But it will not work in Test Mode.
  4. miso

    miso aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    543
    Yeah, turn the Test mode OFF and try in Live mode instead ;)
  5. thelaunchcoach

    thelaunchcoach New Member

    Joined:
    Nov 25, 2009
    Messages:
    15
    My problem was because I was linking my sales page "buy button" to my clickbank product, rather than linking my sales page button to the amember "signup.php".

    *facepalm*

    Hope that helps -

    Dave
  6. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    There is now a version of the clickbank plugin that will allow you to place clickbank in front of amember.

    aMember autogenerates a username/pw for them and emails it to them.

    You need to get the plugin with an amember ticket.

    David
  7. mjk234

    mjk234 New Member

    Joined:
    Mar 13, 2008
    Messages:
    3
    David,

    How do I get that plugin??? Please explain.

    Matt
  8. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Contact us in helpdesk.

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