Urgent - please help

Discussion in 'Troubleshooting' started by christop12, Oct 10, 2009.

  1. christop12

    christop12 New Member

    Joined:
    Aug 29, 2006
    Messages:
    27
    Hi all,

    I upgraded and installed latest version of aMember - all seemed to work fine.

    my problem is that I upgraded and setup in a new folder.

    Am using PayPal Pro with recuring billing -- so users get a free trial --the payments are initially being recorded fine in amember (for the free period) but when the payment is actually made, PayPal is sending Payment "notification" to my older install of Amember... so that when recuring occurs, the account in the new install says that it is expired -- eventhough they paid....

    HOW DO I FIX THAT???

    Thank you.
  2. christop12

    christop12 New Member

    Joined:
    Aug 29, 2006
    Messages:
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    I believe it was in my IPN setting, in my paypal account?

    it used to point to:
    http://www.my website .com/amember/plugins/payment/paypal_pro/ipn.php

    and I changed it to
    http://www.my website .com/NEW INSTALL/plugins/payment/paypal_pro/ipn.php

    should that fix things??
  3. powerkeys

    powerkeys Member

    Joined:
    Aug 29, 2006
    Messages:
    192
    Just to be on the safe side, look through the settings in your aMember administration area and see if there are any remnants of the old folder listed.

    If not, then it would seem the PayPal IPN settings may have been the issue.
  4. christop12

    christop12 New Member

    Joined:
    Aug 29, 2006
    Messages:
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    Hey power, thank you -- hope you are right....

    I have to manually change the dates of these new members now... do I make the date "random" i.e. for example 2025 (so that they keep getting rebilled -- untill they cancel?) or do I have to manually figure out each date for each?

    also, people who signed up, let's say yesterday, will they have the same problem, or should it now be automatically "fixed?"

    THANKS!
  5. christop12

    christop12 New Member

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    Aug 29, 2006
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    how do I fix all the records ?? this is crazy.. i mean why the f.. doesn't amember provide accurate and specific information about upgrade and setup...this is so ridiculous....always the same crap....
  6. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
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    To be fair you can hardly blame aMember for your own actions, or rather, lack of them!

    I have upgraded several times with no problems following their supplied upgrade route instructions. You try to upgrade to new version but also setup in a new folder and wonder why it doesn't work afterwards.

    You can hardly blame aMember if you change directories but don't bother to do the job properly!!
  7. christop12

    christop12 New Member

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    Aug 29, 2006
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    Fair...but it would be nice if there was a "real" step by step upgrade guide....
  8. christop12

    christop12 New Member

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    And if they actually told you that you needed to do that when changing folder names... you can look at their instructions, and nowhere does it mention anything about doing that...

    and I am still waiting for their answer on how to fix this...
  9. christop12

    christop12 New Member

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    "You can hardly blame aMember if you change directories but don't bother to do the job properly!!" -- I asked them what needed to be done, and they never mentioned changing IPN settings in Paypal... so that is BS...
  10. christop12

    christop12 New Member

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    Aug 29, 2006
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    well...I'll just do it manually...LOL -- anyhoo...
  11. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    christop12,
    Please contact me in Skype to get this fixed quickly: alexander_cgicentral I'm online now

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