Use Address Info ???

Discussion in 'Troubleshooting' started by jjanney, May 21, 2007.

  1. jjanney

    jjanney New Member

    Joined:
    Mar 29, 2007
    Messages:
    11
    The problem:

    Based on the user's membership level, we mail them a package after they signup. However, when I go to their Edit User page, there is nothing in the Billing Address fields. I have to actually go to the Edit Payments/Subscriptions page to grab the address from the DEBUG info: payment system actions section at the bottom of that page.

    Question:

    If I set the Use Address Info to "Yes, required" in the Global Setup, will that put the user's Billing Address in the Edit User page?

    Problem/Question #2:

    If we enable Use Address Info (Yes, Required), the signup form includes the address fields on the initial signup page. Will the new user be prompted to enter their address information again on the payment page???

    Question #3:

    How can we include the billing address info in the receipt email? That would pretty much solve a lot of issues.
  2. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    1. It should be there, is not it? Which payment processor do you use?
    2. Yes, but it will be prefilled-in. It can be different, it is CREDIT CARD STATEMENT mailing address!
    3. Use {$user.cc_street} {$user.cc_city} and so on.

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