User accounts being created and activated before paypal step

Discussion in 'Troubleshooting' started by stewdawg35, Apr 5, 2010.

  1. stewdawg35

    stewdawg35 New Member

    Joined:
    Jul 9, 2008
    Messages:
    1
    We are using aMember with Wordpress 2.9.2 with PayPal. We are noticing that people who complete the signup form and click continue to go to paypal can abort the paypal process and login successfully. Their account status shows as pending in amember but somehow they can log in. Any ideas how to fix this?

    URL: www.phototipsformoms.com
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    They can log in- since a record was created, but since they havent completed payment, they cant access content. You need to send these pending users emails to let them know to complete payment.

    You can delete these users, but i would recommend you market to them instead.

    David

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