Using Coupons with A Product with Trial Period

Discussion in 'Payments processing' started by vimalm, Oct 13, 2009.

  1. vimalm

    vimalm Guest

    Joined:
    Aug 25, 2009
    Messages:
    42
    Scenario:
    Created a product that has a 30 day FREE trial period before charging CC.
    Use a coupon code for $10 OFF recurring price.
    Have email verification enabled.

    The user goes to registration page and enters the coupon code. User receives email and clicks to verify. Is then taken to the payment page to enter CC. The table at the top of this page shows the full price - not the price after coupon code. There is no mention of coupon code on this page.

    Is that a known issue?

    If I remove the FREE 30 day trial, then do same scenario, the price shows correctly (i.e. it reduces cost based on coupon code).

    User's will be frustrated that they thought they were getting a discount but it is now saying they don't.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Sounds like a bug- you should send in an amember ticket.

    David

Share This Page