Anyone using the vBulletin plugin and have problems when one of several user's subscriptions expire and it kicks them off the boards depite having other valid subscriptions available? We have annual subscriptions as well as 'one-offs' and it seems that as soon as these expire they kick the user off full stop. Anyone figured out a way to prevent this happening?
Have a look to "vBulletin Access" setting of all your products. If everything is correct, please contact us via helpdesk for the fix.