Verotel Plugin/IPN Not Working

Discussion in 'Payments processing' started by dhalmai, May 3, 2010.

  1. dhalmai

    dhalmai New Member

    Joined:
    Feb 6, 2007
    Messages:
    4
    I have not been able to get amember/wordpress to work with Verotel yet.

    I updated amember to latest version 3.1.9.
    I have set up verotel scripts.

    Payments seem to be sent to and verified by Verotel okay, but when Verotel then confirms with amember IPN, it does not activate the member.

    Anyone else still having this problem?

    Please help.

    :eek:
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Check aMember CP -> Error/Debug log. What you see here?
  3. dhalmai

    dhalmai New Member

    Joined:
    Feb 6, 2007
    Messages:
    4
    I contacted someone at Verotel and it seems that they updated the scripts on their end. So now when i look at the debug log, the parameters that you mentioned look as if they are being passed. See below.

    I see the following in the debug log now:

    VEROTEL DEBUG: trn => add
    trn_id => 39749236
    amount => 29.97
    custom2 => 964
    usercode => tajima1912
    custom3 => 1
    custom1 => 883
    passcode => VAw0FP6UKhJHo

    Yet, still amember is not activating the membership.
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Hmm do you see any ERROR messages in Error/Debug log?
    If aMember receive this and store in error/Debug log
    payments should be activated. Contact us in helpdesk and provide access info, we need to check Debug log.
  5. dhalmai

    dhalmai New Member

    Joined:
    Feb 6, 2007
    Messages:
    4
    Okay, so the solution was to notify Verotel of error with IPN (to which they responded by "updating their scripts") after that parameters were passed but amember still not confirming sales. Then you have to turn Test Mode to Off. Amember then activates memberships.

    Oh and by the way, Verotel can create multiple products on a domain, but you have to set them up as separate Websites in their control panel, with separate urls.

    Verotel is not the most feature rich solution, but it is advantageious because they approve you quickly without requiring extensive information.
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Unfortunately this is integration limitation and it will not be changed.
  7. erald

    erald aMember Pro Customer

    Joined:
    Jul 23, 2009
    Messages:
    20
    I am using the Verotel plugin with multiple products on a domain and as a single website. However changed the plugin so it will check if the customer paid for another product then chosen initially. (by checking for the amount returned.)

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