Weird Problem - Please Help

Discussion in 'aMember Pro v.4' started by drmain, Sep 27, 2012.

  1. drmain

    drmain New Member

    Joined:
    Nov 21, 2009
    Messages:
    16
    Please delete, figured it out.
  2. drmain

    drmain New Member

    Joined:
    Nov 21, 2009
    Messages:
    16
    Actually, I didn't figure it out :(

    So I did a fresh install of Amember 4.2.10 and fill out the install/setup stuff and everything is OK and it says it installs fine. The problem is, when I try to login as the admin, it says I have the wrong password. When I put my email address in to get emailed the right password, it says there is no user with that email.

    I deleted and re-installed everything 3 times so I know I am putting the right username/password/email address etc.
  3. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    Where are you trying to log in as admin - admin login or user login page?
  4. drmain

    drmain New Member

    Joined:
    Nov 21, 2009
    Messages:
    16
    I tried to login from the Admin login. Just for the heck of it I tried from the member login page also and no luck. I just re-installed fresh and I know I have the username and password correct but it gives me this error message:
    The user name or password is incorrect
  5. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Ive got no ideas for you- havent heard of this before- my only suggestion would be to delete the datebase and try again- enter the password in a text file, and make sure you copy and paste it this time.

    David
  6. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    I've never heard about problems like this.
    Try to really delete MySQL database and do full reinstallation. If it does not help, submit a ticket.

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