Why do I have to manually allow memberships

Discussion in 'Troubleshooting' started by swamitime3, May 18, 2010.

  1. swamitime3

    swamitime3 New Member

    Joined:
    Apr 19, 2010
    Messages:
    1
    On testing the software I sign up. It goes fine takes me to membership page where product links are supposed to be. Now, in admin panel they show the new signup but it says EXPIRED. I then have to manually change it to active to allow access. Why is it defaulting to that? I Want them to be able to go directly to any member area. It is a free subscription product.

    Thanks
    swamitime3, May 18, 2010
    #1
  2. jackgordon

    jackgordon aMember Pro Customer

    Joined:
    Mar 23, 2009
    Messages:
    269
    Go to Setup/Configuration > Advanced > Manually Approve New Members and uncheck the box.
    jackgordon, May 18, 2010
    #2
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    The problem seems to be in product settings. What you set for product price/period and trial price/period?
    alexander, May 19, 2010
    #3

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