We receive a lot of worldpay error/debug messages - and so far i haven't really looked too closely into them. However, we've noticed a sharp reduction in subscriptions more recently, and so i'm now worried that these may need some attention. Are they a common occurance, or something to be worried about? We seem to get this error quite a lot when i check the error messages: WORLDPAY ERROR: Incorrect IP address for WorldPay submission Any ideas what this could mean, and how to rectify these errors?
If anybody has any experience with worldpay errors, could they get in touch with me? We have had such a sharp fall in subscriptions recently, that i'm really concerned these errors need to be fixed.
Worldpay (now called RBS Worldpay)has undergone quite a few changes recently and maybe you need to get upto date with these and check the various settings..
Any idea which i should be looking at? The callback URL is the same as it ever was... do you mean settings in amember or in worldpay?
Sorry don't use Worldpay on website but do use them for handling credit cards in Quickbooks accounts program. Might be worth submitting a ticket to aMember.
I've already done that. It's quite a desperate situation, as our subscription list has fallen dramatically, and i suspect we have something wrong happening between Amember and Worldpay. I will pay good money for somebody who knows about Amember and worldpay to help with this. Anybody?
Same problem My site is also now 100% down because of this problem. The issue is that CGI Central needs to update the Worldpay module and they need to do this ASAP. The payment service has just recently changed and the module needs to be updated as well as it is currently outdated and basically useless. I e-mailed them with the error message. Hopefully they will get on this right away as I am losing money each day that this is not fixed.
I will very happily pay money to get this sorted ASAP. Our site relies on Amember for it's income - and we are drastically losing members and getting error messages. We've paid and supported Amember so that we can expect things like this to be fixed. Can someone respond?
By the way , i am an Amember pro customer, with two installations of it (i.e i've paid for two copies, and will gladly pay more money if this issue can be fixed.)
Latest worldpay plugin from aMember PRO 3.1.8 already have necessary modifications implemented so should work without a problem. So you need to upgrade or if upgrade is not possible, please contact us and provide ftp info and aMember CP info we will fix old plugin on your site.
If you can email me the price and a link, i'll purchase the new Amember. We need any upgraded joomla and vbulletin plugins for this too. Our member numbers has gone down by almost 600 since a few days ago! Can we fix it now so that it correctly syncs up with worldpay?